Founder, product builder, and Trust and Safety professional. I am building Posless, a LINE-based profit-tracking assistant that gives small Thai merchants their real profit without a POS system or manual bookkeeping. Earlier, I built HEXADECIFY, a personal project that extends my published blockchain research (the TBERM model) into a privacy-first, zero-PII identity-verification prototype, taken solo from concept to a public developer beta, with an Android (Kotlin) SDK, a Solidity smart contract, and a cloud verification service, all designed, integrated, and shipped end to end using modern AI-assisted development. Alongside building, I bring 4+ years in Trust and Safety with a consistent 97% quality audit score in content moderation and policy enforcement, and I am completing my MSc in Digital Innovation Management (Sep 2026). I combine product ownership, technical delivery, and operational precision to help teams build technology people can trust.
Founding Posless, a LINE-based profit-tracking assistant that lets small Thai merchants see their real profit (sales minus costs) without a POS system or manual bookkeeping. Shop owners log a sale by tapping a product or typing in Thai, and photograph receipts for AI to read the costs automatically.
Defined the full product: AI receipt scanning, plain-Thai daily-to-yearly profit summaries, recurring-expense automation, shareable profit cards, Excel/CSV export, and tax-report PDFs.
Set the freemium go-to-market (free launch through LINE, with Pro and VIP tiers) and owned the security and PDPA-first design (no password storage, no fund-transfer access), product scope, and positioning.
Built a research-driven, privacy-first ("zero-PII") identity-verification project and took it from concept to public developer beta. The app reads NFC e-passport chips (ICAO 9303) with on-device liveness and face matching, producing tamper-evident proofs anchored on a public blockchain, with no personal or biometric data ever stored.
Designed and shipped the end-to-end system and go-to-market: an Android (Kotlin) SDK, a Solidity smart contract, a cloud verification service on Google Cloud Run, CI/CD, and a 13-language, WCAG 2.1 AA-accessible website and technical blog.
Extended my published blockchain research (TBERM) into a working product; owned product decisions, pricing, positioning, and developer onboarding.
Trust & Safety Associate · Accenture Malaysia
Sep 2021 to Jul 2025
Reviewed, categorized, labeled, and actioned user-generated content, strictly adhering to client guidelines and safety policies while maintaining a quality audit score of 97%.
Technical Support Associate · Convergys Malaysia
May 2017 to May 2019
Provided comprehensive technical support by swiftly diagnosing and resolving complex issues, consistently achieving a high level of customer satisfaction (CSAT) and improving operational efficiency.
IT Security: Defense against the Digital Dark ArtsBlockchain & Smart Contracts with SoliditySmart ContractsThe BlockchainGoogle AI EssentialsIntroduction to Hardware & Operating SystemsIntroduction to Programming with PythonAI in the WorkplaceThe Complete Digital Marketing Guide (24-in-1)
